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10CRIC General Promotion Rules

  1. These 10CRIC General Promotional Rules, Sports Bonus Terms, Free Bet Terms and No-Deposit Bonus Terms are inseparably linked to our Terms & Conditions, of which they form a part, and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions.
  2. All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Skrill and etc.), shared computer (e.g. school, public library or workplace) and shared IP.
  3. A Customer’s total Account Balance is comprised of the aggregate of their Real Balance Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports”, “Live Betting”, “Virtuals” and “Games” products and funds from the Casino Bonus Account can be used to place wagers on “Casino” products.
  4. Withdraws may only be processed from your Real Balance Account.
  5. Any wagers made are deducted from the Customer`s Account, as the case may be. Real money funds will always be used to place wagers/bets before bonus funds.
  6. All 10CRIC bonuses and promotions are intended for recreational players and 10CRIC may, in its sole discretion, limit the eligibility of Customers to participate in all or part of any promotion.
  7. When: (1) you have no open bets; (2) the remaining balance of your Sports Bonus Account is less than €1.00; and (3) your total balance is also less than €1.00; then the balance of your Sports Bonus Account shall automatically be transferred to your Real Balance Account. This will have the effect of removing the active Sports bonus from your account so that you can take up another promotion.
  8. Unless otherwise specified, all bonus and promotion offers are only redeemable once per Customer and a Customer may have no more than one active Casino bonus and one active Sports bonus on his account at any given time.
  9. Any bonus and any associated winnings will be automatically removed from a Customer's account upon the Customer requesting a Withdrawal before meeting the rollover or eligibility requirements of the applicable bonus.
  10. Cashed-Out (including Partial Cash-Outs) bets shall not contribute to meeting the rollover or eligibility requirements of any Sports promotion.
  11. If you wish to find out how much rollover requirement remains in respect of a given bonus, please refer to Bonus Information in your Account.
  12. If you wish to cancel an active bonus, please contact [email protected]. Please note that in such circumstances, any amount (in the Casino Bonus Account or Sports Bonus Account, as the case may be) attributable to the active bonus will be removed, including any associated winnings.
  13. All 10CRIC bonuses and promotions are intended for recreational players and 10CRIC may, in its sole discretion, limit the eligibility of Customers to participate in all or part of any promotion. 10CRIC reserves the right to request identification verification documents, including a photograph of the Customer with his identification document, prior to crediting a bonus to a Customer’s account.
  14. 10CRIC reserves the right to amend, cancel, reclaim or refuse any promotion at our discretion.
  15. All management decisions are final.

Sports Bonus Terms

  1. Unless otherwise specified, you must rollover the amount of your deposit and the corresponding Sports Bonus funds five (5) times before the funds in your Sports Bonus Account are transferred to the Sports Cash Account and a Withdrawal of these funds may be made.
  2. Unless otherwise specified, you must fulfil the rollover requirements within 15 days of the bonus being taken up, otherwise the funds held in your Sports Bonus Account will be forfeited.
  3. Unless otherwise specified, to fulfil the bonus rollover requirements, all wagers must be made on odds of at least 3/5 (1.60) or higher, excluding any type of handicap (except 3Way Handicap), Forecast/Tricast and on Over/Under bets.
  4. Bets will only count towards rollover requirements once they have been finally settled.
  5. Unless otherwise specified, bets placed on Esports do not contribute towards the rollover requirements of a Sports Bonus.
  6. Only the first bet on the same event/market of the same event will be counted as qualifying towards the rollover requirements of the bonus.
  7. Any bet ‘win’ resulting from funds wagered from the Real Balance Account is credited into the Real Balance Account as 'stakes and winnings' up to the amount of the initial deposit used to claim the bonus. Any further realised gains (stake and winnings) exceeding the initial deposit amount, are credited to the Sports Bonus Account and continue to be subject to the remaining applicable bonus rollover requirements.
  8. Any bet profit resulting from mixed Real Balance Account and Sports Bonus Account funds wagered, is credited into the Real Balance Account and Sports Bonus Account, depending on the original “Cash funds” to “Bonus funds” proportion of the wager.
  9. Only once the roll-over requirements are met in their entirety, within the designated period of time, shall the Sports Bonus Account funds associated with the bonus be automatically transferred from the Sports Bonus Account to the Real Balance Account and a Withdrawal of these funds may be made.
  10. Unless otherwise specified, should a Withdrawal from the Real Balance Account be requested while there are funds in the Sports Bonus Account, the balance of the Sports Bonus Account shall be cancelled and forfeited.
  11. 10CRIC reserves the right to cancel the bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious common betting patterns that could result in generating guaranteed profit and/or guaranteed bonus eligibility. This suspicious activity might include, without being limited to, common betting patterns across identical events/markets/selections that could be identified in one or across several accounts.
  12. Without derogating from anything stated herein, detection of an apparent relation between users, common betting pattern or any other abusive betting strategic which unfairly exploits or manipulates one or more bonuses or promotions offered by 10CRIC (to be determined at 10CRIC’s sole discretion) may result in the cancellation of the applicable promotion and any associated winnings, and may further result in the irreversible suspension of promotion and bonus eligibility.

Sports No-Deposit Bonus

  1. Unless otherwise specified, you must rollover the amount of the No-Deposit Bonus awarded ten (10) times before the funds in your Sports Bonus Account are transferred to the Real Balance Account and a Withdrawal of any of these funds may be made.
  2. The Customer shall have five (5) days (unless otherwise stated in the specific promotion T&Cs) to meet the rollover requirements, at which time the bonus shall be cancelled and forfeited.
  3. The maximum withdrawable winnings from a Sports No-Deposit Bonus shall be five times (5X) the amount of the Sports No-Deposit Bonus credited to the Customer’s account.
  4. A Customer must make a deposit of at least €10 before he is permitted to withdraw any winnings derived from a Sports No-Deposit Bonus

Free Bet

  1. Unless otherwise specified, any winnings earned from a Free Bet shall be credited to a Customer’s Account, and are withdrawable. The Free Bet amount shall not be stake-returned.
  2. A Free Bet shall only be valid on specified bet types, sports, leagues or events – as stated in the specific promotion terms.
  3. No Free Bet may be used in portions. For example, if a €10 Free Bet is used for a €5 bet, then the unused €5 shall be forfeited.
  4. Cashing out a bet placed with a Free Bet will result in its cancellation. The Free Bet will not be reinstated.
  5. Any bet the subject of a Cash-Out shall not contribute to any eligibility requirement to receive a Free Bet.
  6. Bets placed on Asian Handicap or Over/Under, and are half-lost, shall not count towards the eligibility requirements of a Free Bet, when such conditions are considered for lost bets only or for missed selections in an accumulator.
  7. If a bet which contributed to the eligibility of a Free Bet or which was placed with a Free Bet has been cancelled, 10CRIC reserves the right to remove the Free Bet from the Customer’s account and shall, in its sole discretion, determine whether the Customer may be eligible for the promotion again.
  8. If a bet contributing to the eligibility of a Free Bet and a bet placed with the Free Bet cover opposite selections of one and the same event, any winnings shall be cancelled and forfeited.
  9. Combo and System Bets, regardless of the number of individual bets placed, may contribute to the eligibility requirement for only for one Free Bet. For example, if a customer places three singles, as one bet, they shall contribute to the eligibility requirement for only one Free Bet. Further, if a Customer places a system of three doubles and one treble, the bets shall contribute to the eligibility requirement for only one Free Bet.
  10. Any bets which contributed to eligibility requirement for a Free Bet shall not contribute to the eligibility requirement of any other offer.
  11. Unless otherwise specified, any bets placed shall contribute to the eligibility requirements of a Free Bet first, before contributing the eligibility requirement of any other offer.

Casino Bonus Terms

  1. Unless otherwise specified, you must rollover the amount of Casino Bonus funds twenty five (25) times before the funds in your Casino Bonus Account are transferred to the Real Balance Account and a Withdrawal of these funds may be made.
  2. 10CRIC may, at its sole discretion, exclude Canadian Customers depositing with € as a currency, from being eligible for promotions
  3. Unless otherwise specified, Customers must meet the rollover requirements within 15 days of the bonus being taken up.
  4. Stakes from all game categories on the 10CRIC ‘Casino’ product will contribute towards the rollover requirements. However, some game categories will contribute towards roll-over requirements more than others. 
  5. The contributing percentages are as follows:
    Game Category Stake % Contribution
    Slots (all varieties) 100%
    Progressive Slots 100%
    Scratch Cards 100%
    Arcades 100%
    Keno 100%
    Sic Bo 20%
    Dice 20%
    Roulette (including Live Roulette) 10%
    Card Games 10%
    Blackjack (all varieties excluding Blackjack Surrender) 10%
    Video Poker 5%
    Russian Poker 5%
    Baccarat (all varieties) 0%

    Examples:

    • A bet of €5 in Slots will be calculated as €5 for wagering requirements.
    • A bet of €5 in Roulette will be calculated as €1 for wagering requirements.
    • A bet of €5 in Blackjack will be calculated as €0.5 for wagering requirements.
  6. Any win resulting from funds gambled from the Real Balance Account are credited into the Real Balance Account as 'stakes and winnings' up to the amount of the initial deposit used to claim the bonus. Any further realised gains (stake and winnings) exceeding the initial deposit amount, are credited to the Casino Bonus Account and continue to be subject to the remaining applicable rollover requirements.
  7. The following Casino games are excluded from bet placement if you have Casino Welcome Bonus active in your Account: 5 Families, 777 Strike, Agent Royale, Amazon Kingdom, Atlantis, Aurum Codex, Aviator, Aztec Spins, Baccarat, Betty, Boris and Boo, Bombuster, Burning Chilli, Crazy Pachinko, Crystal Mirror, Diamond Blitz, Dragon's Fire, Dragon's Fire Infinireels, Dragon's Fire Megaways, Dynamite Riches, Eagle Riches, Flaming Fox, Fortune House, Fruit Snap, Gems Gone Wild Power Reels, Golden Cryptex, Golden Tsar, Jackpot Quest, Jewel Scarabs, Jingle Bells Power Reels, Jingle Spin, Joker Queen, Laser Fruit, Leprechaun Strike, Lion Dance, Lucky Fortune Cat, Lucky Fridays, Lucky Oktoberfest, Masters Of Olympus,Mega Pyramid, Mega Rise, Midas Gold, Minesweeper, Multiplier Riches, Piggy Pirates, Plinko, RA's Legend, Reel Heist, Reel Keeper, Rocket Dice, Rocket Men, Royal Gems, Serengeti Kings, Spin Town, Sylvan Spirits, The Wild Hatter, Three Musketeers, Treasures of Kilauea, Trillionaire, Trojan Kingdom,Vault Cracker, Vicky Ventura, War Of Gods, Well Of Wishes, Wild Hot Chilli Reels, Wild O'Clock, Wild Spartans,Wild Wild Chest, Wilderland, Win Escalator, Arcade Bomb, Cash Ultimate, Savage Jungle.
  8. The following Casino games are excluded from bet placement if you have a Casino bonus balance: Deal or No Deal; Hot 777; Hot 777 Deluxe; Pimped; Blood Suckers; Blood Suckers 2; Simsalabim; Zombies; Dead or Alive; Big Bad Wolf; Northern Sky; Beautiful Bones; Big Bang; Castle Builder; Castle Builder II; Champion of the Track; EggOMatic; Peek a Boo; Stardust; The Wishmaster; Tower Quest; GEMiX; Gunslinger; Pearls of India; Rage to Riches; Eye of the kraken; Lucky Angler; Robin Hood; Tomb Raider Secret of the Sword; Scrooge; Untamed Giant Panda; Cool Buck 5 Reel; Vampire: The Masquerade - Las Vegas; Dragon's Myth; Forsaken Kingdom; Jekyll & Mr. Hyde. This applies to any other Casino/Vegas games which are technically restricted from bet placement while a Casino bonus is active.
  9. Winnings resulting from wagers made from the Casino Bonus Account are credited back to the Casino Bonus Account. Any bet profit resulting from mixed Real Balance Account and Casino Bonus Account funds wagered, is credited into the Real Balance Account and Casino Bonus Account, depending on the original “Cash funds” to “Bonus funds” proportion of the wager.
  10. The use of funds from the Casino Bonus Account solely to progress faster through the bonus stages of multi-level games such as Castle Builder, Devil's Delight, Champion of the Track, Robin Hood, the Wishmaster, Eggomatic and Big Bang, in order to trigger winnings accumulation into the Real Balance Account without meeting the necessary bonus roll-over requirements, may result in the forfeiture of any final bonus round profit and all subsequently generated winnings from the latter irrespective of whether the player’s balance had an active bonus part at the time of the bonus round activation.
  11. Any winnings deriving from "free spin" or "bonus" features initiated with funds from the Casino Bonus Account but completed after the bonus has been wagered, lost or forfeited, will be removed.
  12. Casino bonus rollover requirements are removed only upon the cancellation or expiration of the applicable bonus. When the remaining balance of your Casino Bonus Account is less than €2.00 and your total casino balance is also less than €2.00, the balance of your Casino Bonus Account shall automatically be transferred from your Casino Bonus Account to your Real Balance Account. This will have the effect of removing the active Casino bonus from your account so that you can take up another promotion. In the event that Customer makes subsequent deposits into hisReal Balance Account while still having a balance in his Casino Bonus Account (greater than €0.00) the Customer shall contact [email protected] and ensure that the funds in his Casino Bonus Account are cleared from his balance prior to placing bets – otherwise, the initial bonus rollover requirements shall remain valid.
  13. Before any Withdrawal is processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets (on table or ARCADE games, likelihood of return on wager is greater than 95%) or hedge betting, shall all be considered irregular gaming for the purpose of meeting any roll-over requirements. Other examples of irregular game play include but are not limited to (1) placing single wagers (including ‘gamble feature’ spin bet) from Casino Bonus Account equal to or in excess of 30% or more of the value of the bonus credited to their account, or equeal or higher than €6.25, until such time as the wagering requirements for that bonus have been met; and (2) placing large bets from Casino Bonus Account which result in a substantial gain followed by a drop in bet size equal to or more than seventy five percent of the previous average bet size until the bonus roll-over requirements have been met. Should 10CRIC deem, at its sole discretion, that irregular game play has occurred, it reserves the right to withhold any Withdrawals and/or confiscate any associated winnings.
  14. Where there is evidence of a series of wagers having been placed by or for the same individual or syndicate of individuals on one and the same game using accredited bonus funds in an effort to reach a guaranteed profit, 10CRIC reserves the right to make all wagers void and suspend relevant accounts.
  15. 10CRIC considers all of the above General Promotional Rules, and Sports and Casino terms to be fair. Should you require any clarification or advice regarding them, please contact [email protected].

Casino No-Deposit Bonus

  1. Unless otherwise specified, you must rollover the amount of Casino No-Deposit Bonus funds fifty (50) times before the funds in your Casino Bonus Account are transferred to the Real Valance Account and a Withdrawal of any of these funds may be made.
  2. The Customer shall have five (5) days (unless otherwise stated in the specific promotion T&Cs) to meet the rollover requirements, at which time the bonus shall be cancelled and forfeited.
  3. The maximum withdrawable winnings from a Casino No-Deposit Bonus shall be ten times (10X) the amount of the Casino No-Deposit Bonus credited to the Customer’s account.
  4. A Customer must make a deposit of at least €10 before he is permitted to withdraw any winnings derived from a Casino No-Deposit Bonus
  5. Any winnings from Casino No-Deposit Bonus credited to a Customer’s Real Balance Account may only be the subject of a Withdrawal upon the Customer making a deposit into his Real Valance Account no less than the amount of the Casino No-Deposit Bonus from which the winnings were derived.

Free Spins

  1. Any winnings from the Free Spins shall be credited to the Customer’s Real Balance Account, with no rollover requirement. The value of the Free Spin shall not be stake-returned.
  2. The maximum withdrawable winnings from Free Spin, credited as a result of a single promotion, shall be €50. For example, if 50 Free Spins are credited together, then the maximum cumulative withdrawable winnings shall be €50.
  3. Customers must make a deposit of at least €10 before they can withdraw any winnings associated with Free Spins.

Version 1.0 Last updated: 30 July 2019